Hotel Bassiana Loyalty Program
The new Bassiana Hotel Loyalty Program has started!
Have you ever visited us? We hope you are satisfied, rested and are already planning new wellness stay in our complex… We would like to thank and reward the loyalty of our regularly returning guests as part of our NEW Loyalty Program!
Thank you for your trust so far!
WHY IS IT WORTH TO BE A LOYALTY MEMBER AT BASSIANA HOTEL?
- Special offers for members only.
- Easily tracking of your bookings.
- You can earn loyalty points after your bookings, which you can spend on your next stay.
- Save up to 20%, varying from level to level by redeeming loyalty points.
It would be a shame to miss it, it's worth joining our program!
- Every reservation made on the hotel's website is credited with points and an immediate discount!
- If you stay more with us, bigger discounts await you!
- Exclusive deals at first hand - Exclusive promotions for our regular guests.
How can I become a team member?
- Registration is just a few clicks and entering some data.
- Confirmation is also required after registration.
- Providing your personal and billing data is voluntary.
- You can manage your data, requests for offers and future bookings in your own loyalty account.
- You can set your preferences individually in your user profile.
Registration without obligation.
As a member of our loyalty program, you can only win. Even for registration, you get points, which can be exchanged for discounts.
I will be Hotel Bassiana Loyalty ProgramHotel Bassiana Loyalty Program levels:
Starter
Benefits of Starter ’s membership:
You can use the value of your points up to 15%of the total amount of your bookings.
10%of the value of your next booking will be added in the form of points.
Your points are worth € 0,00 .
You will receive 3% discount on the total amount of your booking.
Bronze
Condition of Bronze membership
Registration
4 nights
spending
or
2 reservation
existence of a
Benefits of Bronze ’s membership:
You can use the value of your points up to 20%of the total amount of your bookings.
We will add points for every € 3,00 100 of the value of your next booking.!
Your points are worth € 0,00 .
You will receive 5% discount on the total amount of your booking.
Silver
Condition of Silver membership
10 nights
spending
and
5 reservation
existence of a
Benefits of Silver ’s membership:
You can use the value of your points up to 25%of the total amount of your bookings.
We will add points for every € 3,00 100 of the value of your next booking.!
Your points are worth € 0,00 .
You will receive 10% discount on the total amount of your booking.
- 10% discount on massages
- 10% discount on drinks (except: minibar)
Gold
Condition of Gold membership
20 nights
spending
and
10 reservation
existence of a
and
€ 1.248,84
spending
Benefits of Gold ’s membership:
You can use the value of your points up to 30%of the total amount of your bookings.
We will add points for every € 3,00 100 of the value of your next booking.!
Your points are worth € 0,00 .
You will receive 15% discount on the total amount of your booking.
- 10% discount on massages
- 10% discount on drinks (except: minibar)
Frequently Asked Questions
Who can register for the program?
Anyone can join the Bassiana Hotel Loyalty Program, even those who have not visited us yet. We recommend that one person from a family sign up, as we can't combine points from multiple accounts. You can add family members to the program, simplifying future bookings and check-in.
I've been to the complex many times, I'm a regular guest. Do I have to register again?
We have you already registered for the program and sent an e-mail. All you have to do is activate your registration and you will be credited with the amount of points regarding to your old guest level in the program immediately after activation.
What can I get points for?
You will receive loyalty points for each booking you make in the loyalty program (accommodation, meals, other pre-booked services). After you leave, the points will be activated and you can use them for the next booking. There are no points for buying spa services, not can they be used to purchase them.
What and how can I redeem my points?
To do this, you must enter the loyalty program, and upon finalizing your reservation (accommodation, meals, other pre-booked services), the system will offer you the opportunity to deduct the amount corresponding to your points.
How long are my points valid?
Your loyalty points are valid for 24 months from the date of acquisition.
I want to change or cancel my reservation, what will happen to my points?
If the reservation is cancelled, the redeemed points can be used again with their original validity. In the event of a change, only the points that are still usable at the time of the change can be redeemed. If the points redeemed for the original reservation have expired during their validity period, we will no longer be able to honor them for the changed date.