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Hotel Bassiana Loyalty Program

The new Bassiana Hotel Loyalty Program has started!

Have you ever visited us? We hope you are satisfied, rested and are already planning new wellness stay in our complex… We would like to thank and reward the loyalty of our regularly returning guests as part of our NEW Loyalty Program!

Thank you for your trust so far! 

 

WHY IS IT WORTH TO BE A LOYALTY MEMBER AT BASSIANA HOTEL?

  • Special offers for members only.
  • Easily tracking of your bookings.

It would be a shame to miss it, it's worth joining our program!

  • If you stay more with us, bigger discounts await you!
  • Exclusive deals at first hand - Exclusive promotions for our regular guests.
Registration Log in

How can I become a team member?

  • Registration is just a few clicks and entering some data.
  • Confirmation is also required after registration.
  • Providing your personal and billing data is voluntary.
  • You can manage your data, requests for offers and future bookings in your own loyalty account.
  • You can set your preferences individually in your user profile.

Registration without obligation.

As a member of our loyalty program, you can only win. 

I will be Hotel Bassiana Loyalty Program

Hotel Bassiana Loyalty Program levels:

Starter
Condition of Starter membership
Benefits of Starter ’s membership:
You will receive 5% discount on the total amount of your booking.
Blue
Condition of Blue membership
3 reservation
existence of a
Benefits of Blue ’s membership:
You will receive 8% discount on the total amount of your booking.
  • Room preparation with seasonal fruits.
Silver
Condition of Silver membership
5 reservation
existence of a
and
€ 2.424,89
spending
Benefits of Silver ’s membership:
You will receive 10% discount on the total amount of your booking.
  • Room preparation with seasonal fruits
  • 20% discount on food and beverage consumption in the restaurant.
Royal
Condition of Royal membership
10 reservation
existence of a
and
€ 6.062,22
spending
Benefits of Royal ’s membership:
You will receive 15% discount on the total amount of your booking.
  • Room preparation with seasonal fruits.
  • 20% discount on food and beverage consumption in the restaurant.
  • free extended wellness access on the day of check out until a maximum of 14:00.
  • 50% discount on late checkout on the day of departure (until a maximum of 14:00, subject to availability).

Frequently Asked Questions

Anyone can join the Bassiana Hotel Loyalty Program, even those who have not visited us yet. We recommend that one person from a family sign up, as we can't combine points from multiple accounts. You can add family members to the program, simplifying future bookings and check-in.
We have you already registered for the program and sent an e-mail. All you have to do is activate your registration and you will be credited with the amount of points regarding to your old guest level in the program immediately after activation.
You will receive loyalty points for each booking you make in the loyalty program (accommodation, meals, other pre-booked services). After you leave, the points will be activated and you can use them for the next booking. There are no points for buying spa services, not can they be used to purchase them.

To do this, you must enter the loyalty program, and upon finalizing your reservation (accommodation, meals, other pre-booked services), the system will offer you the opportunity to deduct the amount corresponding to your points.

Your loyalty points are valid for 24 months from the date of acquisition.
If the reservation is cancelled, the redeemed points can be used again with their original validity. In the event of a change, only the points that are still usable at the time of the change can be redeemed. If the points redeemed for the original reservation have expired during their validity period, we will no longer be able to honor them for the changed date.

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